1. What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, JCB, Klarna, PayPal, and Shop Pay.

2. Is my payment information secure?

Yes. All payments are encrypted using SSL technology and processed through trusted, PCI-compliant payment providers. We do not store your full credit or debit card information.

3. When will my payment be charged?

Your payment is authorized and charged at the time you place your order.

4. What currency do you charge in?

All prices on our website are displayed and charged in Australian Dollars (AUD) unless otherwise stated.

5. Why was my payment declined?

A payment may be declined due to insufficient funds, incorrect billing information, expired card details, or security checks by your bank. Please verify your information or contact your payment provider.

6. Can I use multiple payment methods for one order?

At this time, we accept only one payment method per order.

7. Will I receive a payment confirmation?

Yes. Once your payment is successfully processed, you will receive an order confirmation email.

8. Can I cancel my order after payment?

Yes, but only if your order has not entered processing. Please contact us immediately at support@rovlique.com.

9. How are refunds issued?

Approved refunds are sent back to the original payment method used for the purchase within 10 business days after the return is approved.

10. What should I do if I was charged but didn't receive an order confirmation?

Please check your spam or junk folder first. If you still cannot find the confirmation email, contact us at support@rovlique.com with your payment details.

11. Are taxes and shipping included in the product price?

Applicable taxes and shipping charges (if any) are calculated and displayed during checkout before you complete your purchase.

12. How can I contact Rovlique about a payment issue?

Email: support@rovlique.com
Phone: +1 223-240-2414