Shipping policy

At Rovlique, we are committed to getting your order to you quickly, safely, and with complete transparency. Here is everything you need to know about how we process and ship your orders.

Order Processing

All orders are processed within 1 to 2 business days, Monday through Friday. Orders placed on weekends or public holidays will begin processing on the next business day.

You will receive an order confirmation email immediately after purchase, and a separate shipping confirmation email with your tracking number once your order has been dispatched.

If a delay occurs due to payment verification, high order volume, or incorrect shipping information, we will notify you by email as soon as possible.

Order Cut-Off Time: 12:00 PM Mountain Time. Orders placed after this time will begin processing the following business day.

Shipping Destinations

We currently ship to all addresses within the United States, including Alaska and Hawaii.

We do not ship internationally at this time.

Shipping Rates and Delivery Times

Total estimated delivery time from the date of order is 3 to 5 business days, including order processing time.

All orders ship free of charge with no minimum order requirement.

Order Tracking

Every order shipped from Rovlique includes a tracking number. Your tracking information will be emailed to you within 24 hours of your order being dispatched. Please allow 24 to 48 hours after receiving your tracking number for the carrier's system to update with live tracking information.

You can track your order directly on the carrier's website using the tracking number provided in your shipping confirmation email.

Shipping Carriers

We work with trusted and reliable shipping carriers including UPS, FedEx, and USPS to ensure your order arrives safely and on time. The carrier assigned to your order will depend on your location and the size of your order.

Order Cancellations

If you need to cancel your order, please contact us at support@rovlique.com as soon as possible after placing it. We will do our best to cancel before processing begins.

Once an order has entered processing or has shipped, cancellation cannot be guaranteed. In that case, please refer to our Refund and Return Policy to initiate a return once your order arrives.

Address Changes

If you need to update your shipping address after placing an order, contact us immediately at support@rovlique.com. We will make every effort to accommodate your request, but address changes cannot be guaranteed once processing has begun or after the order has shipped.

Please double-check your shipping address at checkout. Rovlique is not responsible for delays or lost packages resulting from an incorrect or incomplete address provided at the time of purchase.

Lost, Stolen, or Undeliverable Packages

If your tracking information shows your package as delivered but you have not received it, please take the following steps:

Check around your delivery location including with neighbors or building management. Wait 24 hours as carriers sometimes mark packages delivered before they physically arrive. Contact the shipping carrier directly to file a missing package claim.

If you still need assistance after following these steps, contact us at support@rovlique.com and we will do our best to help resolve the situation.

Orders returned to us due to an invalid address, failed delivery attempts, or refused delivery may require additional shipping charges before being resent.

Delivery Exceptions and Delays

Occasionally, delivery timelines may be affected by circumstances outside our control including severe weather, natural disasters, carrier delays, high seasonal shipping volumes, or remote delivery locations. We appreciate your patience in these situations and will keep you informed if your order is impacted.

Holiday Shipping

During peak shopping periods such as Black Friday, Christmas, and New Year, shipping carriers may experience higher than normal volumes which can result in delays beyond our estimated delivery times. We recommend placing your order as early as possible during holiday seasons to ensure timely delivery.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Trade name: Rovlique

Phone: +1 223-240-2414

Email: support@rovlique.com

Address: 1001 S Main St, Kalispell, MT 59901, United States